Staff Travel Agent

You have:

• University graduate or started higher education;
• Good planning skills that go along with proper time management and flexibility;
• Mature and stress-resistant personality with good communication skills;
• Good planning skills that go along with proper time management and flexibility;
• Very good MS Office skills;
• Excellent English (both: written and spoken), good Latvian and Russian language skills;
• Understanding of aviation business;
• Previous work experience in the aviation/tourism industry or previous experience in crew planning processes will be considered s an advantage;
• Previous experience with Amadeus selling platform is a must.

What will you do:

• Ensure that crew activities are scheduled in a timely, efficient and effective manner;
•  Ensure all necessary documentation for business trips and other travelling of crew members is accurately completed;
• Arrange crew positioning/deadheading, ground transport, pick-up and hotel accommodation for crew members before and after any duty for the period of next 72h;
• Make necessary amendments to existing roster according to operational needs, communicate changes to crew members (by phone, SMS, any other mean of communication);
• Monitor and calculate actual crew duty/rest periods in order to comply with duty/rest time regulations;
•  Follow up cost control of travel arrangements according to Commercial Agreements requirements and recharge issues;
• React quickly and timely initiate changes to keep up to date the reservation process;
• Ensure complete and precise information flow between shifts and departments.

Please note, this is full time shift duty with occasional night shifts.