Claims

Note! If your luggage has been damaged during the flight, please fill out the form below. If possible, please add the picture of your luggage.

Note! If you have not received your luggage at the airport after the flight please fill out the form below. For more convenient and therefore quick search of your luggage please attach the luggage label which you received at the registration of the luggage at the airport.

Note! If you have left some of your belongings on board, please fill out the form below. Please describe what have you left and indicate your seat.

Note! If your flight has been delayed, cancelled or diverted please fill out the form below. Please attach related documents.

Note! If you haven’t received service/products purchased via online check-in platform, please fill out the form below. Please add purchase receipt, boarding pass and other supporting documents for the faster claim processing.

Attach a document/-s Optional